Your purchase does not automatically guarantee a reservation. Your purchase will be confirmed via email within one to two business days. The cancellation fee policy will take effect once you submit your reservation. If your purchase cannot be confirmed for any reason, we will fully refund your purchase without any additional charges. We recommend each customer read and review the cancellation policy and consider purchasing a Travel Insurance policy.
What CAN be Refunded:
What CANNOT be Refunded:
Our Cancellation Policy
The Cancellation Policies listed below apply to all reservations unless the tour booked has specific rates or fees listed under “Special Notes.” Please carefully review the “Special Notes” of your tour prior to booking. Please know that Veehaari will always adhere to individual tour policies when applicable.
|Cancellation Made Within||Refund Policy|
|6 days prior to departure||Non-refundable|
|7-15 Days Prior to Departure Date||50% of total purchase amount can be refunded|
|16-24 Days Prior to Departure Date||75% of total purchase amount can be refunded|
|25 or more Days Prior to Departure Date||100% of total purchase amount can be refunded|
Single Day Tours/Activities : Cancel at least 7 Days in advance of the start date of the experience for a full refund.
How to Cancel a Reservation
We will process your cancellation/refund request within one to seven business days. We will NOT acknowledge any verbal / over-the-phone request or voice mail. Verbally speaking with our customer service representatives without filling out a request form will not guarantee that your cancellation has been processed or acknowledged. We will NOT accept email cancellations unless they have a complete, signed, and attached Cancellation Form.
Amendment Fees:Any changes made to a reservation after successfully submitting the order online and 7 days before the tour departs for single day and 24 days before the tour departs for multi day tours will be subject to a minimum Rs.2000 Amendment Fee (per change). Reservations will be confirmed within one to two business days. The following constitute as an amendment to a tour: